Hotel reservation software isn't just a luxury now but has become an essential part of a good hotel business. The trend of hotel and motel reservation software has picked up tremendously and businesses are now opting for customized software to stand out in the market and entice more customers. Internet hotel reservation software is hotel software that can be accessed over the internet by the customer. This is now ubiquitous with the hotel reservation software and hotel software, in fact, these three terms are used analogously with each other. However, technically speaking they do have slight differences.
Hotel reservation software traditionally is meant exclusively for making reservations and is expected to be an interface that makes over-the-counter bookings easy. Hotel software offer solution for reservation, bookings and also other add-on options like tracking storage of goods, salaries of staff etc., for the management of hotel.
Internet hotel reservation software, as the name suggests, refers to hotel reservation software that facilitates reservations and bookings over the internet. As mentioned earlier, internet hotel reservation software and hotel reservation software are analogous.
Benefits of internet hotel reservation software:
Efficient management: This is true even for the traditional hotel reservation software. Reservation, bookings, check-ins/outs and payments are managed much more smoothly. Maintenance of the log, entries etc are automated and this software eliminates the hassles of payments, reservations at counters etc.
24x7 access, across boundaries: Unless the server is down (and that's a very rare case with a good service provider) your business will be open to the customer anytime of the day and across the globe.
Email confirmations & instant query replies: Automated email confirmations and instant reply to queries of the customer doesn't just mean smoother operation for the hotel management, it also means great customer experience for the customer and thus, more business for the hotel.
Better promotions: Promotions through internet can be very effective. Promotions through calls and SMS are a turn-off, but one through an e-mail or through the website itself is welcome and the customer if interested can always; get a call from the hotel to know more about offers and packages.
Hotel reservation software traditionally is meant exclusively for making reservations and is expected to be an interface that makes over-the-counter bookings easy. Hotel software offer solution for reservation, bookings and also other add-on options like tracking storage of goods, salaries of staff etc., for the management of hotel.
Internet hotel reservation software, as the name suggests, refers to hotel reservation software that facilitates reservations and bookings over the internet. As mentioned earlier, internet hotel reservation software and hotel reservation software are analogous.
Benefits of internet hotel reservation software:
Efficient management: This is true even for the traditional hotel reservation software. Reservation, bookings, check-ins/outs and payments are managed much more smoothly. Maintenance of the log, entries etc are automated and this software eliminates the hassles of payments, reservations at counters etc.
24x7 access, across boundaries: Unless the server is down (and that's a very rare case with a good service provider) your business will be open to the customer anytime of the day and across the globe.
Email confirmations & instant query replies: Automated email confirmations and instant reply to queries of the customer doesn't just mean smoother operation for the hotel management, it also means great customer experience for the customer and thus, more business for the hotel.
Better promotions: Promotions through internet can be very effective. Promotions through calls and SMS are a turn-off, but one through an e-mail or through the website itself is welcome and the customer if interested can always; get a call from the hotel to know more about offers and packages.
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